Privacy Statement

Last Updated: 18 March, 2003

Jim's Cellars adheres to the following strict policy designed to protect your right to privacy. By visiting jimscellars.com you are agreeing to be bound by the policy contained herein.

If you have any questions regarding about this statement or about the content or practices conducted on out web site, please do not hesitate to contact us, via email or regular mail:

Email:

Regular Mail:

Regarding Your Personal Information:

• We only collect your information when you allow us to do so. This includes registering with jimscellars.com or placing an order.
• The details we collect are limited to your email address and your delivery address. This is the minimum amount of information required by our couriers and jimscellars.com to ensure prompt and accurate delivery of your purchases.
• NSW Licensing Laws require that we ask your date of birth for all liquor purchased.
• Your email address is generally only used as a user name for you to "log in" to our site. From time to time we may send you information regarding specials and news, but only at your request. These will generally be via email only.
• Jimscellars.com in no way participates in, or approves of, the sale of customer information to marketing agencies or third parties. Your information stays with us.
• Our site may contain links to web sites outside jimscellars.com. jimscellars.com will not be held responsible for the content or practices of these sites.

Regarding Cookies

• A cookie is a small text-file stored on your computer for the purposes of "remembering" a piece of information. In the case of jimscellars.com, this information is limited only to your email, password and a "session ID" (used by the shopping cart) in order to automatically register you on the site upon returning. This cookie will expire automatically after 1 month of not visiting the site.
• We cannot use these cookies to track or log your movements elsewhere, or "remember" any other activities you conduct. This is impossible as a cookie can only be accessed, read, or changed by the site which originally created it. This also means that your email address and password are accessible only by jimscellars.com.
• We require our customers enable cookies to use the shopping cart as a minimum. This is because the shopping cart data is stored on our web server to enhance and speed-up the shopping experience for you. A downside of this method is that the user has to have cookies enabled to use it properly. If you do not have cookies enabled, you will still be able to browse our site and check out our great prices, but you will not be able to use the e-commerce facilities of jimscellars.com.

Regarding Security of your Details

Security is one of the greatest fears surrounding shopping on the Internet. A simple fact to keep in mind is that it is EASIER to tap a phone line (or fax) and intercept a credit card number by this method than it is to tap an UNSECURED Internet transaction. This is especially true in the case of jimscellars.com. We use the industry standard 128-bit encryption SSL (Secure Sockets Layer) protocol to securely encrypt (encode) all transactions of private information on our site.

• This includes email address, and delivery details. Any time you wish to ensure the integrity of our SSL connection, double-click the padlock in the lower right of the browser to view the details of the connection.
• This security certificate (which both verifies our identity and verifies the security of the connection) is issued by security company Verisign, who are generally accepted as the world-leaders in Internet security systems. This is the same kind of certificate used by financial institutions and large-scale e-commerce sites the world over.
• Currently 128-bit is the STRONGEST level of encryption available. This ensures that we are equally the safest e-commerce site in the world to deal with at this time.
• One requirement of the 128-bit encryption protocol is the user (you) having the latest browser. To ensure your privacy, please download the latest browsers from the Microsoft website or the Nestcape website, depending on the browser you require.

Regarding Our Use of Your Information

• Your credit card details are sent directly to the ANZ Bank through their patented eGATE transaction software. This means we never actually see your credit card number, and it is never transferred to our server.
• Your delivery details are sent to us for the sole use of addressing your purchases for delivery. Our agents (the couriers we use, both Australia Post and Fastway couriers) are also privy to this information, in order to ensure accurate and prompt delivery.
• Your email address is used by us (assuming you have provided it) to email you our Newsletter, which contains news and specials we believe to be of interest to you. If you no longer wish to receive a newsletter, please visit our Unsubscribe page.