Detailed below are the various methods you can use to contact us regarding any problems or queries you might have.
However, before you contact us please refer to the Help Section to see if your query has already been answered. If your question(s) are still unanswered, feel free to contact us with your query.

Trading Hours

Monday - Saturday: 9am - 8pm
Sunday & Public Holidays: 10am - 6pm
Note: All times are in Australian Eastern Standard Time (GMT + 10.00 hours)

Store Locations:

Jim's Cellars Waitara
65 Edgeworth David Ave
Waitara, NSW 2077

Jim's Cellars Crows Nest
95 Willoughby Rd
Crows Nest, NSW 2065

Email:

Orders / Enquiries: info@jimscellars.com
Technical Support: support@jimscellars.com
Note: Before e-mailing Tech Support, please read the Help Section, as quite a few common problems are addressed there.

Telephone / Fax:

Telephone: (02) 9489-7177
Fax: (02) 9489-1550