Jim's Cellars

adheres to the following strict policy designed to protect your right to privacy. By visiting Jimscellars.com you are agreeing to be bound by the policy contained herein. The information we collect about you when you become a member is used to process your orders and to provide a more personalised experience on our website. Our website uses 128 bit encryption in areas of the website where personal information is collected or displayed to increase the security of any information transmitted between your computer and our website. However, please note that we cannot guarantee complete security of all stored information, although, we do everything in our power to ensure that all information is secure.

If you have any questions regarding about this statement or about the content or practices conducted on out web site, please do not hesitate to contact us, via email or regular mail:
Email:
info@jimscellars.com
Regular Mail:
Jim's Cellars Waitara
65 Edgeworth David Ave
Waitara, NSW 2077

Regarding Your Personal Information:

We only collect your information when you allow us to do so. This includes registering with Jimscellars.com or placing an order.
The details we collect are limited to your email address and your delivery address. This is the minimum amount of information required by our couriers and Jimscellars.com to ensure prompt and accurate delivery of your purchases.
NSW Licensing Laws require that we ask your date of birth for all liquor purchased.
Your email address is generally only used as a user name for you to "log in" to our site. From time to time we may send you information regarding specials and news, but only at your request. These will generally be via email only.
Jimscellars.com in no way participates in, or approves of, the sale of customer information to marketing agencies or third parties. Your information stays with us.
Our site may contain links to web sites outside Jimscellars.com. Jimscellars.com will not be held responsible for the content or practices of these sites.

Regarding Cookies

A cookie is a small text-file stored on your computer for the purposes of "remembering" a piece of information. In the case of jimscellars.com, this information is limited only to your email, password and a "session ID" (used by the shopping cart) in order to automatically register you on the site upon returning. This cookie will expire automatically when the user closes their browser.
We cannot use these cookies to track or log your movements elsewhere, or "remember" any other activities you conduct. This is impossible as a cookie can only be accessed, read, or changed by the site which originally created it. This also means that your email address and password are accessible only by jimscellars.com.
We require our customers enable cookies to use the shopping cart as a minimum. This is because the shopping cart data is stored on our web server to enhance and speed-up the shopping experience for you. A downside of this method is that the user has to have cookies enabled to use it properly. If you do not have cookies enabled, you will still be able to browse our site and check out our great prices, but you will not be able to use the e-commerce facilities of Jimscellars.com.

Site Security

All JimsCellars.com employees take your personal information very seriously. All employees are required to learn and comply with our security policies. Access to personal information of website members is limited to our employees.

Correcting/Updating Your Personal Information

After becoming a Jimscellars.com member you may correct/update your personal information by clicking on the 'My Account' link at the top of any page, entering your E-Mail Address and Password when prompted and clicking the View or change my account information link. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you should contact us via the 'Contact Us' page and request for your account to be deactivated

Regarding Security of your Details

Security is one of the greatest fears surrounding shopping on the Internet. A simple fact to keep in mind is that it is EASIER to tap a phone line (or fax) and intercept a credit card number by this method than it is to tap an UNSECURED Internet transaction. This is especially true in the case of Jimscellars.com. We use the industry standard 128-bit encryption SSL (Secure Sockets Layer) protocol to securely encrypt (encode) all transactions of private information on our site.
This includes email address, and delivery details. This is the same kind of certificate used by financial institutions and large-scale e-commerce sites the world over. One requirement of the 128-bit encryption protocol is the user (you) having the latest browser. To ensure your privacy, please download the latest browsers from the Microsoft website or the Nestcape website, depending on the browser you require.

Regarding Our Use of Your Information

Your delivery details are sent to us for the sole use of addressing your purchases for delivery. Our agents (the couriers we use, both Australia Post and Fastway couriers) are also privy to this information, in order to ensure accurate and prompt delivery.
Your email address is used by us (assuming you have provided it) to email you our Newsletter, which contains news and specials we believe to be of interest to you. If you no longer wish to receive a newsletter, please visit our Unsubscribe page.